| | U.S. Embassy Jakarta, Consular Section Introduction to American Citizen Services (ACS) We see applicants for passports, consular reports of birth abroad (CRBA),
and additional visa pages by appointment only. We offer notarial and
all other American Citizen services, on a walk-in, space available basis, 10 am to 11 am, Monday to Friday.
We are closed on both
Indonesian and U.S. holidays and weekends.
Notice: The American Citizen Services unit will be closed
from 12:00 noon to close of business on Friday, November 13,
2009 for an offsite event.
Before coming here, please see the rest of our website on the following pages, or these websites, for further information: Please do not contact us until you have comprehensively reviewed our website and any links. We cannot offer specific guidance in the absence of a formal application, booked by appointment. We will not reply to an inquiry if we deem that your desired information is available through an internet search or a formal application. Our mail addresses are U.S. EMBASSY JAKARTA/CONS, followed by either: Our contact numbers are: 62-21 3857189 - facsimile. 62-21 3435-9055/9054 - American Citizen Services inquiries, Monday to Friday, 1-3pm only. 62-21 3435-9050 - visa inquiries, Monday to Friday, 1-3 pm only. 62-21 3435 9000/9050/9055 - anytime, hotline to report the death or arrest of a U.S. citizen.
All visitors and their personal items must undergo a comprehensive security screening via walk-through and hand-held metal detectors prior to entry. Visitors refusing security screening are prohibited from entry. Please do not bring the following prohibited items to the consulate as there is no storage in or outside of the building: Food, liquids and beverages; Luggage larger than a purse or briefcase; Weapons, sharp objects or tools of any kind; Electronic, battery operated or recording equipment of any kind to include laptops, cell phones, tape/CD/MP3 players, pagers, keyless remotes, etc.; Oversized strollers.
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