| | U.S. Embassy Jakarta, Consular Section Introduction to American Citizen Services (ACS) We see applicants for passports, consular reports of birth abroad (CRBA), and additional visa pages by appointment only. We offer notarial and all other American Citizen services, on a walk-in, space available basis, 10 am to 11 am, Monday to Friday.
We are closed on both
Indonesian and U.S. holidays and weekends. Fees for consular services may be paid only in Indonesian Rupiah cash or American Express, Diners Club, Discover, Master Card, and Visa credit cards.
Before coming here, please see the rest of our website on
the following pages, or these websites, for further
information:
Please do not contact us until you have comprehensively
reviewed our website and any links. We cannot offer
specific guidance in the absence of a formal application,
booked by appointment. We will not reply to an inquiry if
we deem that your desired information is available through
an internet search or a formal application.
Our mail addresses are U.S. EMBASSY JAKARTA/CONS, followed
by either:
Our contact numbers are:
62-21 3857189 - facsimile.
62-21 3435-9055/9054 - American Citizen
Services inquiries, Monday to Friday, 1-3pm
only.
62-21 3435-9050 - visa inquiries, Monday to
Friday, 1-3 pm only.
62-21 3435 9000/9050/9055 - anytime, hotline
to report the death or arrest of a U.S.
citizen.
All visitors and their personal items must undergo a
comprehensive security screening via walk-through and
hand-held metal detectors prior to entry. Visitors refusing
security screening are prohibited from entry. Please do not
bring the following prohibited items to the consulate as
there is no storage in or outside of the building:
Food, liquids and beverages;
Luggage larger than a purse or briefcase;
Weapons, sharp objects or tools of any kind;
Electronic, battery operated or recording
equipment of any kind to include laptops,
cell phones, tape/CD/MP3 players, pagers,
keyless remotes, etc.;
Oversized strollers.
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