The State Department

The State Department is the lead U.S. government component of the U.S. Mission. The Foreign Service of the United States is America's diplomatic service and is responsible for advancing U.S. interests and fostering international relationships through the exchange of representatives. The Foreign Service supports the President and Secretary of State in planning, making, and pursuing America's foreign policy goals, objectives and interests. It involves the functions of representation; administration of U.S. overseas missions; caring for Americans abroad; public diplomacy; and reporting, communicating, and negotiating on political, economic, consular, administrative, cultural, and commercial affairs.

The Consular Section

The Embassy's consular section is responsible for two broad categories of activities: Visa services to Indonesian and third-country nationals and services to American citizens. Visa services consist of processing applications for nonimmigrant and immigrant visas. Nonimmigrant visa applicants include visitors to the United States for business and pleasure, students who plan to study in the United States and others whose purpose in visiting the United States is temporary in nature and who intend to return to Indonesia upon completion of the purpose of their visit.
Immigrant visa applicants include those who plan to become permanent residents of the United States. Both nonimmigrant and immigrant visa applicants must meet the requirements of United States immigration law and regulations in order to be processed and issued visas.

Services Available to United States Citizens

American citizen services include issuance of United States passports, preparation of reports of birth and death abroad of United States citizens and notarial services. Other services to American citizens include assistance to those seeking medical care, those who are destitute and visits to those detained or incarcerated by local authorities.

U.S. Agency for International Development

The U.S. Agency for International Development (USAID) mission in Indonesia is headed by the Mission Director and Deputy Mission Director. USAID is helping accelerate Indonesia's democratic transition through civil society and media development, strengthening democratic institutions, and conflict prevention and mitigation. Policy assistance and advice to key economic institutions and other economic aid promotes economic recovery and growth. In support of Indonesia's decentralization process, USAID programs support improved local service delivery and budget planning in sectors such as natural resource management and health. To reduce the threat of conflict and crisis in Indonesia related to ethnic and religious violence, USAID provides humanitarian support to internally displaced persons and victims of natural disasters. Finally, USAID activities address health sector priorities such as child survival, family planning and HIV/AIDS. In implementing this broad-based, strategic assistance program, USAID works collaboratively with the Government of Indonesia and other donor agencies, and with Indonesian and international partner organizations.

The Public Affairs Section

The Public Affairs Section has its main offices on the Embassy compound in a building next to the Chancery. The Public Affairs Section organizes informational and cultural programs about the United States for Indonesian audiences. These include, among others, educational exchanges, speakers and seminars, Digital Video Conferences (DVCs), press conferences, a book translation program and dissemination of print materials about the United States. The Public Affairs Section issues all Embassy press releases and the Press Attachè serves as the official spokesperson for the Embassy. The Public Affairs Section also operates the Information Resource Center (IRC), a sophisticated state-of-the-art research and information service, housed within the The Public Affairs Section building on the Embassy compound.

U.S. Department of Commerce (USDOC)

The U.S. Department of Commerce (USDOC) is also represented in Indonesia. The U.S. Department of Commerce, also known as the Foreign Commercial Service (FCS), is located in the Chancery. The Foreign Commercial Service's (FCS) mission is to promote exports of goods and services from the U.S. and to advocate U.S. business interests abroad. FCS personnel assist export-oriented firms in taking advantage of trade opportunities by providing individualized counseling and advice, overseas market insight information, contact services, advocacy support, and other promotional activities. The Department of Commerce operates the U.S. Commercial Center in Jakarta's main business district.

Foreign Agricultural Service (FAS)

The Foreign Agricultural Service (FAS) monitors agricultural developments in Indonesia. The agency is located in the Chancery compound. The Office of Agricultural Affairs, also known as Foreign Agricultural Service (FAS), is devoted to developing and expanding the market for U.S. agricultural products and reports on agricultural conditions in Indonesia to the U.S. Department of Agriculture.

The Jakarta Library of Congress (LOC)

The Jakarta Library of Congress (LOC) office, located at Jalan H.O.S. Cokroaminoto No. 65, has regional responsibilities for Indonesia, Malaysia, Singapore, Brunei, Thailand, Vietnam and the Philippines. Its principal function is to acquire Indonesian and Southeast Asian publications for the Library of Congress and American research libraries. It gathers important books written in English and Southeast Asian languages for distribution to the Library of Congress, six research libraries and fourteen American universities. LOC operations are headed by a field director.

The U.S. military is represented in Indonesia by the following organizations: the Defense Attachè Office (DAO), the U.S. Office of the Military Attachè for Defense Programs (OMADP), the U.S. Naval Medical Research Unit #2 (NAMRU-2), and the Air Post Office (APO).

The Defense Attachè Office (DAO)

The Defense Attachè Office (DAO), headed by the Defense Attachè, is located in the Chancery. The United States Army, Navy, Air Force and Marine Corps all have personnel assigned to the DAO. DAO personnel maintain military-to-military contact with their counterparts in Indonesia. DAO personnel also assist Indonesia in the modernization of its armed forces by helping to obtain U.S. military equipment and by conducting military exchange programs that enable some of Indonesia's military officers to study temporarily at U.S. military schools.

The Office of Defense Cooperation (ODC)

The Office of Defense Cooperation (ODC) provides advice and assistance to the Defense Attaché and the Chief of the U.S. Diplomatic Mission on security assistance matters and develops plans and programs in support of U.S. and Indonesian policies. ODC programs are aimed at providing assistance to the professionalization of the Indonesian military and increasing the capabilities of those civilian government agencies that exercise control over the military. These program include providing training and education for Indonesian military and civilian government officials, as well as planning and supervising military to military engagement activities in conjunction with U.S. Embassy and U.S. Pacific Command goals. ODC also provides guidance and assistance to Indonesian officials seeking military equipment from U.S. business or government sources. The director of  ODC  is  U.S. Army Colonel, whose title is Military Attaché for Defense Cooperation. The ODC office is located in the Chancery compound.

The Naval Medical Research Unit #2 (NAMRU-2)

The Naval Medical Research Unit #2 (NAMRU-2) began operations in Indonesia in 1970. Founded to study tropical diseases, its offices are located at the Indonesian Department of Health, Jalan Percetakan Negara 29, Jakarta. The U.S. NAMRU-2 unit is an element of the United States Navy. It was established in Indonesia in order to collaborate with the Indonesian Department of Health on health problems of mutual interest as part of Indonesia's National Health Development. NAMRU-2 staff collaborate with the Indonesian Department of Health in the areas of manpower development, institution building and research on and surveillance of infectious diseases. The mission of NAMRU-2 is to conduct research, tests and evaluation of infectious diseases to enhance the health, safety and readiness of U.S. Armed Forces in the effective performance of peacetime and contingency missions throughout Southeast Asia. At the present time, NAMRU-2 is involved in malaria, cholera, typhoid, dengue fever, HIV/AIDS, tuberculosis and numerous other medical research projects throughout Indonesia and Southeast Asia and works closely with the Indonesian government and the governments of other countries in the region. The U.S. NAMRU-2's working hours are from 06:30 a.m. to 3:00 p.m.

Fleet Post Office (FPO)

The Fleet Post Office (FPO) located in the Chancery Compound, American Embassy Jakarta, is a U.S. Navy component of the Military Postal Service (MPS), which includes Navy, Marine Corps, Army and Air Force postal operations. The MPS is an extension of the United States Postal Service (USPS), and operates under an agreement between the Department of Defense (DOD), USPS, and host countries. The Military Postal Service Agency (MPSA) is responsible for the direction and administration of the MPS. MPSA headquarters are located in Alexandria, VA. The mission of the MPS is to provide postal service to DOD agencies in support of DOD missions. The ultimate goal of the MPS is to provide a level of service to authorized users equal to that provided by the USPS to the civilian population of the U.S. The Chief of Naval Operations (CNO) directs the MPS within the Department of the Navy (DON). Commander, Naval Supply Systems Command (COMNAVSUPSYSCOM) coordinates the MPS within the DON. Each Fleet Commander in Chief is directly responsible for the administration, operation, and monitoring of the MPS within their respective theatre, therefore, Commander in Chief, U.S. Pacific Fleet (CINPACFLT), is responsible for the administration, operation, and monitoring of Pacific Fleet FPO’s. The NRCC DET Jakarta FPO is a detachment of U.S. Naval Regional Contracting Center (NRCC), Singapore, and is under the operational and administrative control of Commanding Officer, NRCC, Singapore, through the on site Detachment Officer In Charge (DET OIC). The FPO provides postal services comparable to those provided by full service U.S. Post Offices. It is staffed by one U.S. military DET OIC, 2 U.S. citizen, and 3 Foreign Service Nationals. Customer service hours are from 0900-1500 Monday through Friday, less American and Indonesian national holidays. For specific FPO Jakarta operation information, contact the FPO via Commercial Telephone: (62-21) 3435-9181/ 9183; Commercial Fax: (62-21) 386-2259; U.S. Mail: Postal Officer, American Embassy Jakarta, FPO AP 96520-8137; E-Mail:  brotskirj@state.gov, or view the Intranet www.jakarta.gov under "Fleet Post Office".

The Community Liaison Office (CLO)

The Community Liaison Office (CLO) works with US personnel and family members to  maintain high morale 
at post. The CLO assists individuals in adjusting to  post environment, identifies the needs of the US mission community and  responds with appropriate service, information and referral. The CLO  advises post management on community matters and functions as a resource  for employees and family members at post. There are eight principal service areas that the CLO is responsible for; welcome and orientation,  community liaison, education liaison, information and resource management,  guidance and referral, crisis management and security liaison, employment  liaison, and events planning.