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U.S. Citizen Services

Registration

How do I register with the Embassy to receive emergency messages and SMS alerts

You will receive Embassy emergency messages if you Register Online.  If you register, we can easily contact you in an emergency. Your information is protected by the Privacy Act.

We would like to advise all American citizens to re-register your phone number with our 9388 Warden SMS Service.

This service was temporarily deactivated in December 2011 following the Indonesian Ministry of Communication’s decision to terminate and unregister all unwarranted premium SMS services. The system has been re-activated, but subscribers will need to re-register their number again.


Please follow these steps to re-register:

  1. Type the following text:
    REG<space>ALRT<space>LASTNAME#FIRSTNAME, e.g. REG ALRT BROWN#DAVID;
  2. Send it to 9388
  3. Each subscriber will receive a SMS confirmation of registration;
  4. You will be charged Rp2,200 per SMS Alert Message


Note that if you are using a Telkomsel number, you will need to confirm your registration by replying ‘YA’ to two confirmation text messages.

Find the latest Worldwide Travel Warnings here.